Service and Maintenance

Independent Lift Company provides complete product life cycle partnership.

  • Preventative Maintenance
  • Bespoke ‘Service Level Agreements’
  • 24 Hour Emergency call out service
  • 24/7 manned service communication link
  • Spare part availability
  • Nationwide service coverage
  • Review and costing of customer
    “Through Examination and Test Reports”

Your Service Team strive to maximise the availability of lift service within your building at all times. We use our online service system to manage customer callouts, and to schedule repairs to all lifts within our service portfolio.

Your Engineers use our online service management system to locate and prioritise callouts and repairs and to communicate job completions or additional work requirements to our admin team in real time.

Your Admin Team strive to ensure the highest level of customer service at all times, supporting customers in a friendly and efficient manner.